![]() I am hoping that Adobe will not just auto-upgrade like this without notifying the users and offering a choice to upgrade or not.Adobe offers a seven-day free trial at the conclusion of the trial, people can decide whether a monthly or annual commitment suits them. I have the plugin installed since 2019 so my old laptop was exempt. But now I understand why: the Adobe Help article mentioned that "if third party plugins are installed, you are exempted from the auto-upgrade". I wondered why my Acrobat Pro in my old laptop did not auto upgrade to 64-bit.Even though the software auto-updates when I checked today, my Acrobat DC on my old laptop remains as 32-bit. On this older Windows 10 laptop I already have installed CC including Acrobat Pro DC. The only light in this tunnel is that if I need work to be done using the plug-in, I will use my older Windows laptop.I uninstalled and reinstalled both Acrobat and the plugin but still did not work. I downloaded the plug-in and it did not work.I uninstalled my 64-bit Acrobat Pro DC, and the Acrobat Pro 2020 version was successfully installed. I found and downloaded the Acrobat Pro 2020 version which I assume would still be in 32-bit.I found your query today, and I thought if I find an installer for a 32-bit Acrobat Pro, it would resolve my issues and my 32-bit plugin will work.It is essential for me to get this plugin to work in my work computer so I wrote the makers of the plugin if they can provide a 64-bit version or another work-around all I have received is an automated response so far.Instead I got this notification that 32-bit plug-ins only works with 32- bit Acrobat software. When I tried to run my most used plugin (callas pdfGoHTML) the plugin did not install. ![]()
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